Diedre E. Hines

Success 2018

Bladenboro
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To contact this candidate email deedee5980@gmail.com

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About

Diedre E. Hines

8489 NC HWY 131

Bladenboro, NC 28320

deedee5980@gmail.com

910-809-0118

 

WORK EXPERIENCE

 

SYKES ENTERPRIES, INC

Customer Service  Agent I- Fayetteville, NC

May 2014 to August 2017

Duties include compiling data, computing costs, and calculating , ability to resolve problems , technical support, ability to multi-task, and utilize high quality of customer service skills, ability to thrive in complex and dynamic situations and taken ownership to be flexible, and embrace change.

 

COURTYARD BY MARRIOTT

Housekeeper/Front desk clerk- Fayetteville

July 2011- December 2013

To insure that rooms were cleaned properly, clean sheets and towels were provided to guest on a daily basis, actively listening, customer interactions, assisting with stay over guest to ensure a comfortable stay, excellent customer skills including being friendly and courteous, and enjoys being around people, multi-tasks, and able to respond quickly to guest needs, and complaints, duties also include answering the phone, booking reservations and greeting each customer with a smile.

 

CENTURY 21

Leasing Agent- Myrtle Beach, SC

June 2007- March 2009

Plan, direct, and coordinate one or more organization such as records and information management, mail distributions, facilities planning and maintenance, custodial operations, and other office support services; also maintained accounts payable/receivable, providing leasing information to clients, schedule appointments to meet with clients to visit properties, excellent customer service  skills, strategic thinking, and professional verbal/written communication skills.

EDUCATION

Bladenboro High School- Bladenboro, NC

August 1994- June 1998

 

SKILLS

Microsoft Word/Excel

 

 

 

Education

08/1994 - 06/1998

High School Diploma at Robeson Community College