

We deliver execution.
Virtual Pros combines vetted revenue operators with proven AI-driven systems to turn missed calls and unworked leads into booked revenue.
Our talent isn’t random or outsourced. Every operator is screened, tested in real call environments, and trained to act as a true extension of your business.
We were built by call center operators, not recruiters, so everything we do is measured by speed-to-lead, booked appointments, and revenue outcomes.
This isn’t staffing.
It’s a revenue system that works, even when your team can’t.

Virtual Pros fixes this.
We connect you with specialists who build revenue engines, not just automations.
Virtual Pros combines vetted revenue operators with proven AI-driven systems to turn missed calls and unworked leads into booked revenue.
We provide AI and human agents that are laser focused on revenue generation activities for your business. Every operator is screened, tested in real call environments, and trained to act as a true extension of your business.
We were built by call center operators, not recruiters, so everything we do is measured by speed-to-lead, booked appointments, and revenue outcomes.
It’s a revenue system that works, even when your team can’t.

✔ AI automation
✔ Human follow-up
✔ Sales execution
✔ Ongoing management
One team. One system. One goal: more revenue

With nearly two decades of experience building and leading high-performance sales and contact center teams across North America, Brian has worked closely with founders and executives to solve one critical problem: revenue lost to missed calls, slow follow-up, and inconsistent lead handling.
After scaling inbound and outbound sales operations through his international BPO, Grindstone, Inc.
Brian founded Virtual Pros to deliver a better model, combining trained live agents, AI-powered automation, and disciplined sales execution to help service businesses capture more leads, book more appointments, and grow without adding internal overhead.
Today, Virtual Pros serves Home Improvement Contractors, Chiropractors, Medical Spas, Dentists/Orthodontists, and Drug & Alcohol Rehab Facilities, helping them turn every lead into a revenue opportunity.


✔ AI automation that responds instantly
✔ Human follow-up that qualifies and books leads
✔ Sales execution that turns interest into revenue
✔ Ongoing management to improve performance over time
One team. One system. One goal: predictable revenue growth.
With nearly two decades of experience building and leading high-performance inside sales and contact center teams across North America, I have worked closely with CEOs and business executives to solve one critical problem: revenue lost to poor outreach, missed calls, slow follow-up, and inconsistent lead handling.
After 20 years, I sold my international BPO Grindstone, Inc.
I founded Virtual Pros, LLC. to deliver a better modern model, combining trained live agents, AI-powered automation, and disciplined sales execution to help service businesses capture more leads, book more appointments, and grow without adding internal overhead.
Today, Virtual Pros serves Home Improvement Contractors, Chiropractors, Medical Spas, Dentists/Orthodontists, and Drug & Alcohol Rehab Facilities, helping them turn every lead into a revenue opportunity.

See how much revenue you’re leaking
Discover what faster follow-up could recover
Understand the ROI of fixing execution
See how much revenue you’re leaking
Discover what faster follow-up could recover
Understand the ROI of fixing execution
What’s Included:
AI receptionist (calls, SMS, email)
CRM setup & configuration (GoHighLevel)
Lead capture & routing
Calendar booking system
Basic reporting dashboard
Results You Get:
✔ No more missed leads
✔ Instant response
✔ More booked appointments
Everything in Foundation, plus:
Live human SDR follow-up
Inbound + outbound handling
Lead qualification & objection handling
Daily / weekly KPI reporting
SDR manager oversight
Results You Get
✔ Higher show rates
✔ Better lead conversion
✔ Predictable pipeline
Everything in Engine, plus:
High-ticket closers
Call QA & coaching
Funnel & conversion optimization
Performance-based incentives
Executive-level reporting
Results You Get
✔ More deals closed
✔ Higher customer value
✔ Better ROI at scale
What’s Included:
AI receptionist (calls, SMS, email)
CRM setup & configuration (GoHighLevel)
Lead capture & routing
Calendar booking system
Basic reporting dashboard
Results You Get:
✔ No more missed leads
✔ Instant response
✔ More booked appointments
Everything in Foundation, plus:
Live human SDR follow-up
Inbound + outbound handling
Lead qualification & objection handling
Daily / weekly KPI reporting
SDR manager oversight
Results You Get
✔ Higher show rates
✔ Better lead conversion
✔ Predictable pipeline
Everything in Engine, plus:
High-ticket closers
Call QA & coaching
Funnel & conversion optimization
Performance-based incentives
Executive-level reporting
Results You Get
✔ More deals closed
✔ Higher customer value
✔ Better ROI at scale

Skilled specialists aligned to your goals and industry.

Proven workflows and tools built for scale.

Precise implementation that turns plans into results.

Ongoing oversight to ensure consistency and growth.

Skilled specialists aligned to your goals and industry.

Proven workflows and tools built
for scale.

Precise implementation that turns plans into results.

Ongoing oversight to ensure consistency and growth.
Virtual Pros operates through a private network of vetted resource partners, not a generic staffing pool or revolving-door agency model.
Every Virtual Pro is:
Pre-vetted for communication, sales aptitude, and customer experience
Tested in real call environments, not just interviews
Trained to operate as a true extension of your team
Matched intentionally to your business model and brand voice
We don’t place available agents.
We deploy qualified revenue operators.
Virtual Pros was founded by a career call center operator, not a staffing broker.
Our standards are driven by:
Conversion rates
Speed-to-lead
Appointment quality
Booked revenue
Not resumes. Not billable hours.
We know what great calls sound like, what follow-up actually converts, and where revenue leaks happen, because we’ve run it at scale.
Our resource partnership model allows us to:
Scale up or down without long-term staffing risk
Maintain quality as volume grows
Replace underperforming talent quickly
Align people, automation, and process around results, not headcount
No operational mess.
No fragile systems.
We don’t just provide people, we provide a system:
Live, trained agents
Smart automation and AI-enabled follow-up
Proven call handling and booking frameworks
Clear KPIs and performance visibility
All designed to do one thing:
Turn missed calls and unworked leads into booked revenue.
Not an Agency. A Revenue Partner.
If you’re looking for cheap labor or one-size-fits-all outsourcing, we’re not the right fit.
If you want vetted professionals, revenue accountability, and a partner who treats every call like money on the table,
That’s where Virtual Pros is different.
Virtual Pros operates through a private network of vetted resource partners, not a generic staffing pool or revolving-door agency model.
Every Virtual Pro is:
Pre-vetted for communication, sales aptitude, and customer experience
Tested in real call environments, not just interviews
Trained to operate as a true extension of your team
Matched intentionally to your business model and brand voice
We don’t place available agents.
We deploy qualified revenue operators.
Virtual Pros was founded by a career call center operator, not a staffing broker.
Our standards are driven by:
Conversion rates
Speed-to-lead
Appointment quality
Booked revenue
Not resumes. Not billable hours.
We know what great calls sound like, what follow-up actually converts, and where revenue leaks happen, because we’ve run it at scale.
Our resource partnership model allows us to:
Scale up or down without long-term staffing risk
Maintain quality as volume grows
Replace underperforming talent quickly
Align people, automation, and process around results, not headcount
No operational mess.
No fragile systems.
We don’t just provide people, we provide a system:
Live, trained agents
Smart automation and AI-enabled follow-up
Proven call handling and booking frameworks
Clear KPIs and performance visibility
All designed to do one thing:
Turn missed calls and unworked leads into booked revenue.
Not an Agency. A Revenue Partner.
If you’re looking for cheap labor or one-size-fits-all outsourcing, we’re not the right fit.
If you want vetted professionals, revenue accountability, and a partner who treats every call like money on the table,
That’s where Virtual Pros is different.

Best for teams that want speed and automation
• AI follow-up
• Smart routing
• Automated booking

Best for teams that want consistency and scale
• AI + human qualification
• Live lead engagement
• Calendar booking handled

Best for hands-off revenue growth
• Full pipeline ownership
• Sales conversations handled
• Deals closed for you
We build it. We run it. You grow.

Best for teams that want speed and automation
• AI follow-up
• Smart routing
• Automated booking

Best for teams that want consistency and scale
• AI + human qualification
• Live lead engagement
• Calendar booking handled

Best for hands-off revenue growth
• Full pipeline ownership
• Sales conversations handled
• Deals closed for you
We build it. We run it. You grow.
Copyright © 2026 Virtual Pros, LLC.
440 Eisenhower Drive. #1078 Hanover PA 17331
United States